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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cameron Spivey

November 12, 2024

5  out of  5
rating by Cameron Spivey
"Very helpful with my renters insurance policy"
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Ashti Abdulkareem

October 31, 2024

5  out of  5
rating by Ashti Abdulkareem
"alexis was extremely helpful"
We responded:
"Ashti, thank you for your wonderful review! I'm glad Alexis was able to assist you effectively. We appreciate your feedback and are here for any future needs you may have. - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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ERIKA LOPEZ

October 16, 2024

5  out of  5
rating by ERIKA LOPEZ
"su atencion es excelente y rapida, siempre listos para informar o ayudar Their attention is excellent and fast, always ready to inform or help."
We responded:
"Erika, muchas gracias por tus amables palabras. Me alegra saber que nuestro equipo ha podido brindarte una atención rápida y eficiente. Siempre estamos aquí para ayudarte e informarte cuando lo necesites. ¡Gracias por confiar en nosotros! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Mackenzie Carrier

October 15, 2024

5  out of  5
rating by Mackenzie Carrier
"Alexis and Shaun took such great care of me and helped me get my engagement ring insured. They were so friendly, prompt, and great to work with. Insurance is not my area of expertise and Shaun explained everything to me and answered all of my questions! I cannot recommend them enough!"
We responded:
"Mackenzie, thank you for your wonderful review! I'm so glad to hear that Alexis and Shaun provided you with such excellent service. It's great to know they were friendly, prompt, and thorough in helping you get your engagement ring insured. We always strive to make insurance understandable and accessible, and I'm happy Shaun could answer all your questions. If you need any further assistance, don't hesitate to reach out. - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Amanda Donovan

September 27, 2024

5  out of  5
rating by Amanda Donovan
"I have been with Josh Ellis State Farm for over 30 years…whenever I call, I usually speak with Kimberly and she is always so helpful and pleasant to deal with. My questions are always answered and problems are solved. This office really is “like a good neighbor” ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much, Amanda, for your loyalty over the past 30 years! It’s always great to hear that Kim has been so helpful and pleasant whenever you call. We're proud to be your good neighbor, and if you ever need anything, you know where to find us! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Sabra Fontanilla

September 27, 2024

5  out of  5
rating by Sabra Fontanilla
"Shaun was easy to talk to and was very patient with my many questions. He saved me over $1k a year with my auto and homeowners insurance"
We responded:
"We are so happy to be able to take such great care of you, and we love hearing that other people like Shaun as much as we do :-)"
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Daniel Monday

September 26, 2024

5  out of  5
rating by Daniel Monday
"Josh and his team are great folks who really go above and beyond to take care of their clients! They're amazing supporters of the community, and Alexis there does a wonderful job plugging in to various organizations in the area, while supporting and highlighting other businesses and individuals. They have a heart for helping others, and it truly shows!"
We responded:
"Daniel, thank you for your wonderful review! I'm glad to hear that you appreciate the efforts of our team. Alexis truly excels at connecting with the community and supporting local organizations. We take pride in our commitment to helping others and are grateful for your recognition. If you ever need anything, don't hesitate to reach out. - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Daniel Vesco

September 25, 2024

5  out of  5
rating by Daniel Vesco
"Alexis Chapman is amazing! I met her through various local chamber events. She is very helpful at answering questions and networking with local business professionals."
We responded:
"Daniel, thank you for your wonderful review! I'm happy to hear that Alexis has been so helpful and engaging at local chamber events. Her dedication to answering questions and connecting with local business professionals is truly appreciated. We're grateful to have her on our team. If you ever need further assistance, feel free to reach out to our office. - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Garrick Hrivnak

September 25, 2024

5  out of  5
rating by Garrick Hrivnak
"Great Team! Always helpful."
We responded:
"Thanks so much, we LOVE being helpful with all of your car and home insurance needs (or anything else really…we just like helping)!!!"
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Vanessa Ponce

September 12, 2024

5  out of  5
rating by Vanessa Ponce
"such an amazing team!!!"
We responded:
"Vanessa, thank you for your kind words! I'm glad you had a positive experience with our team. We're always here to help with any of your insurance needs. - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Javon Crane

August 3, 2024

5  out of  5
rating by Javon Crane
"This is one of the greatest state firms in the state. They are always helpful to people and in the community. Great team and characters on the team. Always giving to the community in thankful handwriting cards, gift and thought drop ins. If you need someone to help your though life and professional life this is the place."
We responded:
"Hey Javon! Thanks a ton for your awesome review! We're so happy you find our team helpful and appreciate our community efforts. Your kind words about our team and the little things we do mean a lot to us. If you ever need anything, we're here for you! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Jacob Salas

August 3, 2024

5  out of  5
rating by Jacob Salas
"Alexis was probably the best employee I’ve ever worked with. She was knowledgeable in every area of questioning I had and she was super nice when helping too! I definitely recommend her to anyone and will be going to her for questions in the future!! (PS, give Alexis a raise, cmon now!)"
We responded:
"Hey Jacob! Thanks a ton for your awesome review! I'm so glad to hear that Alexis was able to help you out and provide such great service. She's definitely a valuable part of our team! If you have any more questions in the future, don't hesitate to reach out. We're always here to help! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Tj Reynolds

August 2, 2024

5  out of  5
rating by Tj Reynolds
"Very nice people and very respectful and thank you alexis chapman for the amazing service"
We responded:
"Hey Tj, thanks a lot for the awesome review! We're so happy you had a great experience with our team. Alexis is fantastic, and we're grateful for her amazing service too. If you need anything else, we're here for you! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Ashley Cisson

July 22, 2024

5  out of  5
rating by Ashley Cisson
"I manage an apartment community in West Knoxville. Alexis @ Josh Ellis- State Farm Ins. has been so helpful to many of my new residents. It is busy season, and she has no issue answering any questions and being available to assist them through their process. It is comforting to us to know our residents are being taken care of. Thank you for all that you do!"
We responded:
"Hey Ashley, thanks a bunch for your awesome review! I'm so glad Alexis has been able to assist your new residents during this busy season. It's great to know our efforts are making a difference and providing comfort to your community. If you or your residents need anything else, we're always here to help! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Bethany James

July 19, 2024

5  out of  5
rating by Bethany James
"The Josh Ellis team is amazing to work with. Every person there cares about you and your family and making sure you get the right coverage at a fair price. I can’t recommend them enough!"
We responded:
"Thank you, Bethany, for sharing that you’ve had such a great experience with our team. It’s important to us that every customer feels like part of our family while we work to find the right coverage at a fair price. Your feedback about our team’s care and dedication is truly appreciated. We value your recommendation and are always here if you need anything.- Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Siarra Thomas

July 18, 2024

5  out of  5
rating by Siarra Thomas
"Such a wonderful group of people! We love Alexis and her energy! Highly recommend!"
We responded:
"Hi Siarra, Thank you so much for your wonderful review! We're so happy you love Alexis and her energy! Your recommendation means a lot to us! If you ever need anything, we're here to help! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Malorie Coleman

July 18, 2024

5  out of  5
rating by Malorie Coleman
"Love them!"
We responded:
"Thanks so much Malorie, I’m so glad you love our team! We are lucky to be able to work with such great customers like you helping with all of your car and home needs! "
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Britt

July 18, 2024

5  out of  5
rating by Britt
"I’ve had Josh Ellis State Farm previously and I am so glad I made the switch back to them. Kim and Kathleen are a power team and have always been super helpful with my unique questions. Not only was my premium cheaper for auto and home, but I got better coverage for less. Having Josh Ellis’ team is really like having a good neighbor!"
We responded:
"Thank you SO much Britt, we are so glad to have your auto and home coverage back where it belongs. Kim and Kathleen are a power team, couldn’t have said it better myself! :)"
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Tamara Carithers

July 15, 2024

5  out of  5
rating by Tamara Carithers
"Love this agency. Very helpful with answering any questions and making sure coverage is there"
We responded:
"Thank you for your positive feedback, Tamara! We are glad to hear that you found our team helpful and knowledgeable in ensuring your coverage meets your needs. Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Hannah Hayes

July 15, 2024

5  out of  5
rating by Hannah Hayes
"We absolutely LOVE✨ working with Josh Ellis-State Farm Insurance. We couldn't say enough great things about their service & Team. They go above and beyond to provide the best insurance for their customers! - Aventine Northshore Team ❤️"
We responded:
"Thank you so much Hannah!! We have loved working with your team who does such a great job helping people feel at home. If we can ever help out your residents with Renters or Auto insurance please give us a call! Also…great pool party :)"
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Skylar Tarpley

July 2, 2024

5  out of  5
rating by Skylar Tarpley
"Great office staff, great environment! If you ever need guidance with insurance related questions or concerns, give these folks a chance to help you!"
We responded:
"Thank you, Skylar, for your positive feedback! We're glad you found our office staff and environment great! If you ever need guidance on insurance-related questions or concerns, we're here to help you! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Logan Massengale

July 2, 2024

5  out of  5
rating by Logan Massengale
"Met with Josh’s team and they are all rockstars! So positive and uplifting and helpful! Cannot recommend them enough!!"
We responded:
"Thank you, Logan, for your positive feedback about our rockstar team! We are ecstatic to hear that you found us uplifting and helpful. We appreciate your recommendation and are here for all your insurance needs in the future! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Rebecca Roberts

July 2, 2024

5  out of  5
rating by Rebecca Roberts
"Nicest office around! Always welcomed with a smile when I go in. 10/10 highly recommend!"
We responded:
"Rebecca, your kind review made our day! It has been a pleasure working with you, thank you so much for your recommendation! Our office is always here for you to help protect what matters most. - Josh Ellis - State Farm Insurance Agent"
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Julie Ann Blaylock

July 2, 2024

5  out of  5
rating by Julie Ann Blaylock
"Have had State Farm for nearly 20 years and have worked with this agency since 2017. The staff are super friendly and helpful in answering all our questions and making sure we have the right coverage at the best price. Highly recommend!"
We responded:
"Wow, we appreciate your continued support and love having you be part of our Knoxville State Farm family, Julie! Your kind words and your recommendation made our day! It is rewarding to know that you are satisfied with your coverage while ensuring your cost savings. Providing you with excellent customer service has been a privilege, and our agency is excited to continue meeting your insurance needs in the future! - Josh Ellis - State Farm Insurance Agent"
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Kelli Shukait

May 9, 2024

5  out of  5
rating by Kelli Shukait
"Shaun was super helpful and respectful and knowledgeable of the products they provide. I am pleased with my decision to switch to state farm."
We responded:
"Kelli, I'm ecstatic to hear that Shaun provided you with super helpful, respectful, and knowledgeable service! We're thrilled you're pleased with your decision to switch to State Farm. If you ever need assistance with your insurance products, feel free to reach out. Thank you for choosing our office! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"