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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taylor Krugman

March 5, 2026

5  out of  5
rating by Taylor Krugman
"Josh Ellis State Farm never fails with amazing customer service! Josh, Makhira, Bailey and Shaun are top tier and will go above and beyond for what you need. Thank you for all you do!"
We responded:
"Taylor, thank you for your wonderful review of State Farm Agent Josh Ellis’s Team!"
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Dillion Foster

March 4, 2026

5  out of  5
rating by Dillion Foster
"Makhria is absolutely amazing! She consistently stops by our community, stays present, and is always willing to help however she can. Her professionalism, reliability, and positive attitude truly stand out. It’s clear she genuinely cares about building relationships and supporting our residents and team. We truly appreciate everything she does and highly recommend her!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Knoxville to know that you had such a wonderful experience with us here on State Farm Agent Josh Ellis’s Team."
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Mia Gass

February 26, 2026

5  out of  5
rating by Mia Gass
"Makhira is seriously amazing! She’s always so sweet and does a great job keeping our property informed on everything Josh’s agency has to offer. We really appreciate how helpful and communicative she is!"
We responded:
"Mia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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February 26, 2026

5  out of  5
rating by -[]{} - Lemon The Lòãf - []{} -
"Makhira was super helpful! She got me wonderful rates and is very knowledgeable about the information I requested"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Josh Ellis’s Team. "
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Ava Deal

February 25, 2026

5  out of  5
rating by Ava Deal
"Makhira was so helpful and professional!! Great representation of this company!"
We responded:
"Wow, thank you for the 5-star review, Ava! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jessica Luster

February 24, 2026

5  out of  5
rating by Jessica Luster
"Makhira is amazing. She is very good at communicating."
We responded:
"Thank you so much for the 5-stars, Jessica! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Cam Smith

February 18, 2026

5  out of  5
rating by Cam Smith
"Makhira is the BEST!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Bethany James

February 18, 2026

5  out of  5
rating by Bethany James
"The Josh Ellis team is amazing to work with. Every person there cares about you and your family and making sure you get the right coverage at a fair price. I can’t recommend them enough!"
We responded:
"Thank you, Bethany, for sharing that you’ve had such a great experience with our team. It’s important to us that every customer feels like part of our family while we work to find the right coverage at a fair price. Your feedback about our team’s care and dedication is truly appreciated. We value your recommendation and are always here if you need anything.- Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Siarra Thomas

February 18, 2026

5  out of  5
rating by Siarra Thomas
"Such a wonderful group of people! We love Makhira and her energy! Highly recommend!"
We responded:
"Hi Siarra, Thank you so much for your wonderful review! We're so happy you love Alexis and her energy! Your recommendation means a lot to us! If you ever need anything, we're here to help! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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katia sandoval

February 18, 2026

5  out of  5
rating by katia sandoval
"Makhira was awesome with her marketing and super nice!"
We responded:
"Thank you for the fantastic review, katia! We are always here to help with your insurance needs here in Knoxville . "
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stephanie drenzek

February 18, 2026

5  out of  5
rating by stephanie drenzek
"Best price and service in town!"
We responded:
"Thank you so much for the 5-star rating, stephanie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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JaCiauna Campbell

February 18, 2026

5  out of  5
rating by JaCiauna Campbell
"Makhira is great she explains and ensures you get the best outcome and understanding"
We responded:
"JaCiauna, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Josh Ellis’s Team here in our Knoxville office. "
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Kristian Stricklin

February 17, 2026

5  out of  5
rating by Kristian Stricklin
"Highly recommend Makhira! So kind and helpful!"
We responded:
"She’s pretty awesome, and she fits in with the rest of our awesome team. Thanks Kristian!!!"
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katherine markham

February 17, 2026

5  out of  5
rating by katherine markham
"Makhira is the sweetest! Super informative and kind!"
We responded:
"Thanks for the kind words and for letting us know Makhira took such great care of you!"
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Kayla Stayton

February 17, 2026

5  out of  5
rating by Kayla Stayton
"Makhira came in and explained things very throughly! Super positive energy and easy to work with! Thank you for sharing some of your time with me today!"
We responded:
"She said it was her pleasure! We are so thankful we can help you with your insurance!!"
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Celanie

February 17, 2026

5  out of  5
rating by Celanie
"Khira is extremely informative and helpful."
We responded:
"Thanks for the kind words, she is a wonderful part of our team!"
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Angelina bowling

February 17, 2026

5  out of  5
rating by Angelina bowling
"Makhira was amazing at explaining everything & super nice! 10/10 recommend!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Josh Ellis’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Abigail

February 17, 2026

5  out of  5
rating by Abigail
"Makhira came to our property for the referral program. Wonderful saleswoman! Very personable and remembered everyone’s names and preferences. Described perks and referral program exceptionally!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Josh Ellis’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Tara Hill

February 17, 2026

5  out of  5
rating by Tara Hill
"Makahira has been so sweet when stopping by our office to drop off marketing items!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alan Mumm

December 19, 2025

5  out of  5
rating by Alan Mumm
"We've been using Josh Ellis & State Farm Insurance for close to 15 years for both our cars, home and life insurance needs. We highly recommend Josh Ellis and State Farm Insurance for all your insurance needs."
We responded:
"Wow love hearing this review, thanks so much!! It’s been really fun seeing your family grow up with us :)"
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Shannon Bridges

December 16, 2025

5  out of  5
rating by Shannon Bridges
"Stopped by to meet my insurance agents Josh Ellis and Kim👍"
We responded:
"It was great to see you again Shannon, we were so glad you came by!! It’s one of our favorite things is to meet people face to face. "
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Marissa Sharp

December 9, 2025

5  out of  5
rating by Marissa Sharp
"Kim is amazing!! My house was had hail damage and she walked me through the process and followed up daily"
We responded:
"Thanks Marissa!!! Kim is the best and we love helping our great customers like you with their auto and home insurance!"
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jeffrey conley

December 1, 2025

5  out of  5
rating by jeffrey conley
"Josh is a great agent and partner helping customers! We have shared customers providing seamless handoffs during customer out of state moves. Check in with Shelby when you call Josh's office. Highly recommend!!"
We responded:
"Thanks Jeffrey, we have valued the great job you and your office does! Shelby is so wonderful and we are so happy she’s part of our team!"
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Marquisha Brabson

November 6, 2025

5  out of  5
rating by Marquisha Brabson
"Just wanna give our five stars to Shelby. She has been so great to me. I really appreciate her for helping me for everything she has done."
We responded:
"We think she’s pretty great too, but it sure is nice to hear other people agree with us :-) we’re so happy to be able to help with all of your insurance needs."
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Christina Michelle Osborne-Reagan

October 31, 2025

5  out of  5
rating by Christina Michelle Osborne-Reagan
"I have my insurance through my FIL and he's always told me that speaking to Shelby was always the highlight of his day. Today was the first time I called them and he was right, she's an absolute delight!"
We responded:
"You should always trust your FIL!!! Thanks so much for the high compliment, we sure do love having Shelby on our team. "