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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Javon Crane

Javon Crane

August 3, 2024

5  out of  5
rating by Javon Crane
"This is one of the greatest state firms in the state. They are always helpful to people and in the community. Great team and characters on the team. Always giving to the community in thankful handwriting cards, gift and thought drop ins. If you need someone to help your though life and professional life this is the place."
We responded:
"Hey Javon! Thanks a ton for your awesome review! We're so happy you find our team helpful and appreciate our community efforts. Your kind words about our team and the little things we do mean a lot to us. If you ever need anything, we're here for you! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Jacob Salas

August 3, 2024

5  out of  5
rating by Jacob Salas
"Alexis was probably the best employee I’ve ever worked with. She was knowledgeable in every area of questioning I had and she was super nice when helping too! I definitely recommend her to anyone and will be going to her for questions in the future!! (PS, give Alexis a raise, cmon now!)"
We responded:
"Hey Jacob! Thanks a ton for your awesome review! I'm so glad to hear that Alexis was able to help you out and provide such great service. She's definitely a valuable part of our team! If you have any more questions in the future, don't hesitate to reach out. We're always here to help! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Tj Reynolds

August 2, 2024

5  out of  5
rating by Tj Reynolds
"Very nice people and very respectful and thank you alexis chapman for the amazing service"
We responded:
"Hey Tj, thanks a lot for the awesome review! We're so happy you had a great experience with our team. Alexis is fantastic, and we're grateful for her amazing service too. If you need anything else, we're here for you! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Ashley Cisson

July 22, 2024

5  out of  5
rating by Ashley Cisson
"I manage an apartment community in West Knoxville. Alexis @ Josh Ellis- State Farm Ins. has been so helpful to many of my new residents. It is busy season, and she has no issue answering any questions and being available to assist them through their process. It is comforting to us to know our residents are being taken care of. Thank you for all that you do!"
We responded:
"Hey Ashley, thanks a bunch for your awesome review! I'm so glad Alexis has been able to assist your new residents during this busy season. It's great to know our efforts are making a difference and providing comfort to your community. If you or your residents need anything else, we're always here to help! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Bethany James

July 19, 2024

5  out of  5
rating by Bethany James
"The Josh Ellis team is amazing to work with. Every person there cares about you and your family and making sure you get the right coverage at a fair price. I can’t recommend them enough!"
We responded:
"Thank you, Bethany, for sharing that you’ve had such a great experience with our team. It’s important to us that every customer feels like part of our family while we work to find the right coverage at a fair price. Your feedback about our team’s care and dedication is truly appreciated. We value your recommendation and are always here if you need anything.- Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Siarra Thomas

July 18, 2024

5  out of  5
rating by Siarra Thomas
"Such a wonderful group of people! We love Alexis and her energy! Highly recommend!"
We responded:
"Hi Siarra, Thank you so much for your wonderful review! We're so happy you love Alexis and her energy! Your recommendation means a lot to us! If you ever need anything, we're here to help! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Malorie Coleman

July 18, 2024

5  out of  5
rating by Malorie Coleman
"Love them!"
We responded:
"Thanks so much Malorie, I’m so glad you love our team! We are lucky to be able to work with such great customers like you helping with all of your car and home needs! "
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Britt

July 18, 2024

5  out of  5
rating by Britt
"I’ve had Josh Ellis State Farm previously and I am so glad I made the switch back to them. Kim and Kathleen are a power team and have always been super helpful with my unique questions. Not only was my premium cheaper for auto and home, but I got better coverage for less. Having Josh Ellis’ team is really like having a good neighbor!"
We responded:
"Thank you SO much Britt, we are so glad to have your auto and home coverage back where it belongs. Kim and Kathleen are a power team, couldn’t have said it better myself! :)"
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Tamara Carithers

July 15, 2024

5  out of  5
rating by Tamara Carithers
"Love this agency. Very helpful with answering any questions and making sure coverage is there"
We responded:
"Thank you for your positive feedback, Tamara! We are glad to hear that you found our team helpful and knowledgeable in ensuring your coverage meets your needs. Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Hannah Hayes

July 15, 2024

5  out of  5
rating by Hannah Hayes
"We absolutely LOVE✨ working with Josh Ellis-State Farm Insurance. We couldn't say enough great things about their service & Team. They go above and beyond to provide the best insurance for their customers! - Aventine Northshore Team ❤️"
We responded:
"Thank you so much Hannah!! We have loved working with your team who does such a great job helping people feel at home. If we can ever help out your residents with Renters or Auto insurance please give us a call! Also…great pool party :)"
Profile photo of Skylar Tarpley

Skylar Tarpley

July 2, 2024

5  out of  5
rating by Skylar Tarpley
"Great office staff, great environment! If you ever need guidance with insurance related questions or concerns, give these folks a chance to help you!"
We responded:
"Thank you, Skylar, for your positive feedback! We're glad you found our office staff and environment great! If you ever need guidance on insurance-related questions or concerns, we're here to help you! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Logan Massengale

July 2, 2024

5  out of  5
rating by Logan Massengale
"Met with Josh’s team and they are all rockstars! So positive and uplifting and helpful! Cannot recommend them enough!!"
We responded:
"Thank you, Logan, for your positive feedback about our rockstar team! We are ecstatic to hear that you found us uplifting and helpful. We appreciate your recommendation and are here for all your insurance needs in the future! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Rebecca Roberts

July 2, 2024

5  out of  5
rating by Rebecca Roberts
"Nicest office around! Always welcomed with a smile when I go in. 10/10 highly recommend!"
We responded:
"Rebecca, your kind review made our day! It has been a pleasure working with you, thank you so much for your recommendation! Our office is always here for you to help protect what matters most. - Josh Ellis - State Farm Insurance Agent"
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Julie Ann Blaylock

July 2, 2024

5  out of  5
rating by Julie Ann Blaylock
"Have had State Farm for nearly 20 years and have worked with this agency since 2017. The staff are super friendly and helpful in answering all our questions and making sure we have the right coverage at the best price. Highly recommend!"
We responded:
"Wow, we appreciate your continued support and love having you be part of our Knoxville State Farm family, Julie! Your kind words and your recommendation made our day! It is rewarding to know that you are satisfied with your coverage while ensuring your cost savings. Providing you with excellent customer service has been a privilege, and our agency is excited to continue meeting your insurance needs in the future! - Josh Ellis - State Farm Insurance Agent"
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Kelli Shukait

May 9, 2024

5  out of  5
rating by Kelli Shukait
"Shaun was super helpful and respectful and knowledgeable of the products they provide. I am pleased with my decision to switch to state farm."
We responded:
"Kelli, I'm ecstatic to hear that Shaun provided you with super helpful, respectful, and knowledgeable service! We're thrilled you're pleased with your decision to switch to State Farm. If you ever need assistance with your insurance products, feel free to reach out. Thank you for choosing our office! - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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bassguitar1919

May 2, 2024

5  out of  5
rating by bassguitar1919
"This is a great place to have your insurance! They provide excellent service and are very knowledgeable. Highly recommend!"
We responded:
"Thank you so much for the kind words! Our team works hard to make sure you understand your coverage and cost options for your auto, home, and life insurance!"
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John Littlejohn

April 11, 2024

5  out of  5
rating by John Littlejohn
"Working with Shaun was a breeze. Super organized and communicated well. Got me the most competitive rate on my renters insurance. Highly recommend!"
We responded:
"John, thank you for taking the time out of your day to leave us a review! We love hearing about how Shaun provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Josh Ellis - State Farm Insurance Agent"
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Molly Jones

April 3, 2024

5  out of  5
rating by Molly Jones
"Wonderful service!"
We responded:
"Thank you for the wonderful review, Molly Jones! I'm pleased to hear that you received excellent service from our office. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Kristy

March 19, 2024

5  out of  5
rating by Kristy
"Absolutely love State farm they are very helpful and polite people. The best part of it all is when you call them if not an automated machine. Every time I call they answer within two to three rings i highly recommend these people!!!"
We responded:
"Kristy, we are thrilled to hear about your positive experience with our team at Josh Ellis - State Farm Insurance Agency in Knoxville! Providing helpful and polite service is a top priority for us, and we are delighted that you appreciate our quick response time and personal touch when you call. Thank you for recommending us, and we look forward to continuing to assist you with all your insurance needs. - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
Profile photo of Krys Stringfellow

Krys Stringfellow

March 19, 2024

5  out of  5
rating by Krys Stringfellow
"thank you! awesome people, super helpful!"
We responded:
"Krys, we are glad to hear that you found our team to be awesome and super helpful! Thank you for choosing us to assist you with your insurance needs. - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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greg pietras

March 15, 2024

5  out of  5
rating by greg pietras
"Knowledgeable and friendly service. Saved us a LOT of money on home and auto."
We responded:
"Greg, we are thrilled to hear that you found our team to be knowledgeable and friendly, and that we were able to save you a significant amount of money on your home and auto insurance. Providing excellent service and helping our customers save money is always our top priority. Thank you for choosing us to protect what matters most to you. - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Tim Nash

March 8, 2024

5  out of  5
rating by Tim Nash
"Excellent service! Great to work with."
We responded:
"Hi Tim, thank you for the 5-star rating and for sharing your positive experience with us! We are thrilled to hear that you found our service excellent and great to work with. Providing amazing communication and professional assistance is what we strive for every day. Your feedback means a lot to us. - Josh Ellis - State Farm Insurance Agent, Knoxville, TN"
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Hayden Fields

March 3, 2024

5  out of  5
rating by Hayden Fields
"great agency"
We responded:
"Thanks Hayden!! We love working to help people understand their auto and home coverage. "
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Makayla Kennedy

March 3, 2024

5  out of  5
rating by Makayla Kennedy
"Great people and very responsive! Highly recommend!"
We responded:
"Thanks Makayla, we love to respond via text, call, email, or face to face! We love helping!"
Profile photo of Jessica Stout Broyles

Jessica Stout Broyles

March 3, 2024

5  out of  5
rating by Jessica Stout Broyles
"Great customer service! I highly recommend going to see Joshua & Shaun!"
We responded:
"Thanks so much Jessica, we have a fantastic team who love to help! Shaun and Joshua are the best."